One of the worst service ever that involve RM that happened to us was AEON Credit Services.. ceritanya begini, We purchase a cooker hood last year using AEON Credit Services.. So the monthly installment was autodeduct from my account.. Alhamdulillah last month ie in Sept we had finished settling all the installment..siap pergi sendiri with mum after office hours at their counter in One Utama.. dah kasi official receipt etc dah ..
so last few days masa i wanted to pay the bills via maybank2u perasan that my account shortage a few hundred RM..bila check found out that AEON Credit auto deduct lagi..so call diorang tanya why?.. u know what they answer to me
Customer Service : Minta maaf Cikk.. kami tak terima pun cek tue
Me : Aikk takkan tak terima saya bukannya pos tapi pergi bayar sendiri pada 23hb Sept kol 6.00pm kat One Utama..siap ada resit lagi..
Customer Service : Oo ye ke, tunggu ye cikk
Dalam hati dah geram dah...aii takkan laa tak terima cek padahal duit dah amik..last -last dapat alasan dari one of the lady said that ooowh kami tetiap bulan memang autodeduct dari akaun Cik..kami kat HQ tak dapat lagi cek tu dr One Utama..dia akan amik masa 2 minggu..
i was pissed off and told them aii ini bukan cek oversea atau travellers cheque ,perjalanan dari OU ke HQ menara Chulan takkan laa sampai 2 minggu..u all kena laa update customer punya akaun status yang dah bayar habis ..
Customer service dia tak dapat cakap apa daah cuma kata akan pulangkan balik our duit in maybe a week time ..
Ok i had work under AEON before.. perhaps they thought that RM berapa ratus yg they accidently ter"deduct" from my account lagi tak seberapa but for us it means alot as the RM can be used for belanja dapur etc for this month and also we had a budget for every month berapa kita belanje .. kalau katakanlaa installment tsb melibatkan duit RM ribu macam mana kan??
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